Publicans are being urged to share their views on the use of online review websites like TripAdvisor as part of a government backed probe on the impact of the sites. The Competition and Markets Authority (CMA) – the government’s business watchdog – has launched a consultation on the sites as a result of concerns regarding their trustworthiness and impartiality. The CMA will investigate specialist review sites, web blogs, video blogs, social media, trusted trader sites, retail platforms and retailers’ own websites. It will also look at the roles media companies, online reputation managers and search engine optimizers play in helping businesses promote themselves and manage their image in relation to blogs and review sites.
I typed that quote out by hand to make sure we were reading the same thing. See, the Morning Advertiser has this widget that blocks copying but here in Canada – being a freer more confident land even if laden with poorer marmalade – we have rights to quote bits of copyright work for criticism or review which seems quite apt with this article. So let’s have a bit of a critique and review, shall we?
Let’s be honest. What isn’t stated and should be equally followed up if the media are going to advocate for resorting to the use law to inquire about such things, is what role the well funded pub owners and breweries themselves play. Having had masses of beer delivered to my house over the last decade along with masses of invites to clinky drinky events as well as the odd junket – as any decent beer writer has – one is well aware of the keen interest bar owners and breweries have in building and maintaining a happy and even merry relationship with those in the media who discuss their beers positively. Many a free beer has also been passed across the bar to me once someone spills the beans, sometimes not even me. I often decline and lay down the sordid lucre – but actually understand the accepting soul may be then offered something called collaboration which sounds far too earth for a Dudley Do-right like me. An actual news source that was giving the reading public a full 360 degree description of the situation might mention that. So why are only publicans being reported as being urged to comment but not beer writers or others aware of these common pub and brewery incentives? Takes two to tango, no? Sometimes apparently more if we use all our fingers and toes and include the distracted press.
This is the point where I claim purity. Fully. Fundamentally. Every good beer blogger knows the line. I may have received these gifts by FedEx but, as with Christ’s beneficence offered through the holy sacrament of communion, I approach each chalice with pure intent and leave fully pardoned. To celebrate this, I am sipping a glass of La Formidable, a juicy 6.9% beer recently couriered to my house by Beau’s All Natural, operators of “B-Side Brewing” which is an interesting portfolio of beers they are brewing here under license and with participation of brewers from outside of Ontario. I even can identify the lovely lass who directed the beer my way. The thugs in vans won’t get the name, though… not immediately at least. [Run!] Jordan gave the beer a review, too. I can’t match his sense of 1980s TV sci-fi cartoon-isme but suffice it to say that when I consider this a lot like Headstock but different, too, that is a fine thing. A very fine thing. Maybe with a bit more of this and a little of that but it’s like comparing Jimmy Cowan to Paul Coffey in a way, no? Where Jordan notes clove, I get a bit of minerality like a Urzinger. But that is him. And me. I mean some one person has to actually taste the stuff, right? Of course each view will differ. As long as, you know, the blogger doesn’t just cut and paste the PR content emailed along.
Morning Advertiser by comparison? One has to acknowledge that the full of the publication begins “The Publican’s…” so there is a choir to be sung to, isn’t there. There are denominations and congregations. God’s house has many rooms. Does that make excuses? Perhaps. But does it also open up the question of the role of trade publications in “trustworthiness and impartiality” within the beery discourse? Why not? If we are going to go about investigating things, why not? Glass houses.